Privacy Policy

Effective Date: July 31, 2026

At KisanFresh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or use our services.

1. Information We Collect

When you use our website, we may collect the following information:

Name
Phone number
Email address
Shipping and billing address
Order details and purchase history
Payment information (processed securely through trusted payment gateways)
Information you provide when contacting our customer support via phone, WhatsApp, email, or website forms

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support and respond to your inquiries
Send order confirmations, delivery updates, and important notifications
Improve our website, products, and customer experience
Recommend fresh vegetables, fruits, organic produce, groceries, and special offers (only if you choose to receive promotional communications)
Ensure smooth order fulfillment and delivery

3. Data Protection

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Payments are processed securely through trusted third-party payment gateways.
We do not store sensitive payment information such as debit or credit card details.
Your personal information is handled with strict confidentiality.

4. Sharing of Information

Your privacy is important to us. We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Delivery partners for order fulfillment
Secure payment gateway providers for payment processing
Trusted service providers who assist in operating our website and customer support
Government or legal authorities where required by applicable law

5. Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Improve website performance
Analyze website traffic
Enhance user experience
Provide better shopping recommendations

You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

Access your personal information
Update or correct your personal information
Request deletion of your personal data, subject to applicable legal requirements
Opt out of promotional emails, SMS, or WhatsApp communications at any time

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. KisanFresh is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing your information.

8. Changes to This Privacy Policy

KisanFresh reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

9. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us.

KisanFresh

Address:
Flat No. 203, Block 2, Abode MJ Lakeview,
Ameenpur, Hyderabad – 502032, Telangana, India

WhatsApp: +91 93474 40534

We are committed to protecting your privacy while delivering fresh vegetables, organic vegetables, fresh fruits, organic fruits, healthy groceries, and farm-fresh eggs directly from trusted farmers to your doorstep.

Thank you for choosing KisanFresh. We appreciate your trust and look forward to serving you with freshness, quality, and care.